Privacy Policy - Maida Vale Man with Van

Effective Date: April 27, 2024

Introduction

At Maida Vale Man with Van, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, phone number, and address.
Payment Information: Credit card details and billing information.
Usage Data: Information on how you use our services, including device information and browsing behavior.
Location Data: Geographic location when you use our services.

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services – ensuring that you receive the services you request.
To improve our services – understanding how users interact with our services to enhance functionality and user experience.
To communicate with you – sending updates, security alerts, and support messages.
To process transactions – handling payments and managing orders.
To enforce our terms and policies – ensuring compliance with our service agreements.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
Legal Obligations: We comply with legal requirements and regulations.
Legitimate Interests: We process data to pursue our legitimate business interests, provided it does not infringe on your rights.

Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: Third-party vendors who perform services on our behalf.
Business Transfers: In the event of a merger, acquisition, or asset sale.
Legal Requirements: When required by law or to protect our rights.
With Your Consent: Any other situations where you have given explicit consent.

Third-Party Services

We may use third-party services such as payment processors and analytics providers. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Request the correction of inaccurate or incomplete data.
Erasure: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request the limitation of processing your data.
Data Portability: Receive a copy of your data in a structured, commonly used format.
Objection: Object to the processing of your data based on legitimate interests.

Exercising Your Rights

You can exercise your rights by contacting us through the designated channels. We will respond to your requests in accordance with applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

Data Processing Agreements

We enter into data processing agreements with third parties who handle your data on our behalf, ensuring they adhere to strict confidentiality and security standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our services. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Reviewing the Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our data protection officer through the appropriate channels.